Self-Pay Collections
Respectful, compliant follow-up on patient balances that improves collections while protecting your patient relationships.
What's included
Patient responsibility is a growing share of revenue. We help patients understand and pay their balances with clear communication and flexible options.
Patient Statements
Clear, easy-to-understand statements on a consistent schedule.
Balance Follow-Up
Courteous reminder calls, letters, and messages about outstanding balances.
Payment Plans
Setup and monitoring of payment arrangements that fit your policies.
Payment Options
Help patients pay easily by phone, online, or mail.
Compliant Practices
Outreach that follows applicable regulations and your financial policies.
Account Resolution
Recommendations on accounts for financial assistance, write-off, or outside placement.
Collect more, while keeping patients happy
- Higher patient collections
- Fewer balances aging into bad debt
- A positive, professional patient experience
- Consistent follow-up aligned with your policies
How we work
We learn your financial policies and review open balances.
Patients receive clear statements and reminders.
We take payments and set up plans.
You see results and accounts needing decisions.
Common questions
Related revenue cycle services
Use one service or combine several. We'll fit into your existing team and systems.
Improve your patient collections.
Let's talk about your patient balances and policies.